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🚨
Bangladesh Emergency
7 numbers
National Emergency Service
Police, Fire & Ambulance combined emergency number
999
📞
Call
Police Emergency
Bangladesh Police emergency hotline — immediate police assistance
100
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Call
Fire Service & Civil Defence
Report fire emergencies anywhere in Bangladesh
102
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Call
Ambulance Service
Emergency ambulance dispatch service
199
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Call
Women & Children Helpline
Violence against women and children — 24/7 national helpline
109
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Call
Child Helpline (CCPC)
Bangladesh Child helpline — abuse, missing children, child labour
1098
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Call
National Helpline (Jatiya Hotline)
Government information and public grievance hotline — 24/7
333
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Call
🏛️
Bangladesh Government Services
17 numbers
NID & Voter Registration
National ID card issues, voter registration queries
105
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Call
Bangladesh Railway Helpline
Train schedules, ticketing, and railway information
131
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Call
BRTA Helpline
Driving license, vehicle registration, road transport queries
16113
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Call
Income Tax Helpline
National Board of Revenue — tax filing assistance
16700
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Call
Anti-Corruption Commission
Report corruption anonymously to the ACC
106
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Call
DESA (Electricity Dhaka South)
Electricity emergency and complaint helpline — Dhaka South
16199
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Call
DPDC (Electricity Dhaka North)
Electricity complaints and outage reporting — Dhaka North
16116
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Call
Titas Gas Emergency
Gas leak and supply emergency — Titas Gas
16160
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Call
Dhaka WASA Water Helpline
Water supply and sewerage complaints — Dhaka WASA
16162
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Call
Passport & Immigration
Passport status, e-passport queries, and immigration help
16445
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Call
Bangladesh Bank Helpline
Central bank financial consumer complaints and information
16236
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Call
National Board of Revenue (VAT)
VAT registration, return filing, and customs queries
16550
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Call
Social Safety Net Helpline
Social protection, widow allowance, disability benefits queries
16113
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Call
Roads & Highways Department
Road condition, highway emergency, and RHD complaints
16117
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Call
BPSC (Civil Service)
BCS exam, civil service recruitment information
16445
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Call
RAB Helpline
Rapid Action Battalion — law enforcement and reporting crimes
09666701601
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Call
Border Guard Bangladesh (BGB)
Border security, smuggling, and cross-border crime reporting
09666719999
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Call
🏥
Health & Medical
8 numbers
Directorate General of Health Services
Government health services, hospital information, health advice
16321
📞
Call
COVID-19 / Disease Control (IEDCR)
Communicable disease hotline — IEDCR Bangladesh
10655
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Call
DGDA Drug Helpline
Counterfeit drug reporting and pharmaceutical complaints
16199
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Call
Kaan Pete Roi (Mental Health)
Mental health listening service — anonymous, free support
01779-554391
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Call
Dhaka Medical College Hospital
Largest government hospital emergency — Dhaka
01715192402
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Call
Sir Salimullah Medical College
Mitford Hospital — major government hospital Dhaka
02-7317232
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Call
National Institute of Mental Health
NIMH — psychiatric emergency and outpatient mental health
01760006600
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Call
Bangabandhu Sheikh Mujib Medical Uni
BSMMU — postgraduate teaching hospital emergency contacts
02-8861111
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Call
📱
Mobile Operators
10 numbers
Grameenphone Customer Care
Grameenphone (GP) 24/7 customer service helpline
121
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Call
Grameenphone Complaint
GP complaint and grievance reporting number
12111
📞
Call
Robi Customer Care
Robi Axiata customer service — SIM, packages, billing
123
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Call
Robi Complaint
Robi formal complaint and escalation number
01819400400
📞
Call
Banglalink Customer Care
Banglalink customer service for SIM and data queries
121
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Call
Banglalink Complaint
Banglalink complaint helpline
01911304121
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Call
Airtel Bangladesh
Airtel Bangladesh customer care helpline
786
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Call
Teletalk Customer Care
Teletalk (state-owned) customer service and SIM support
121
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Call
Teletalk Corporate
Teletalk corporate and government package queries
01500121121
📞
Call
BTRC Consumer Complaint
Bangladesh Telecom Regulatory Commission — telecom complaints against operators
100
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Call
🌐
Internet Service Providers
5 numbers
BTCL (State ISP) Helpline
Bangladesh Telecommunications Company — broadband and landline
16401
📞
Call
ISPAB Helpline
ISP Association of Bangladesh — ISP dispute resolution
01711458856
📞
Call
Ranks ITT
Ranks ITT internet service customer support
16494
📞
Call
Carnival Internet
Carnival Internet broadband customer care Bangladesh
01878787878
📞
Call
Link3 Technologies
Link3 broadband internet service customer support
01978001122
📞
Call
🏦
Banking & Finance
15 numbers
bKash Customer Care
bKash mobile banking — transfers, cash out, merchant payments
16247
📞
Call
Nagad Customer Care
Nagad digital financial service — transactions and support
16167
📞
Call
Rocket (DBBL Mobile)
Dutch-Bangla Bank Rocket mobile banking helpline
16216
📞
Call
Upay Customer Care
UCB-based Upay mobile financial service helpline
16595
📞
Call
SureCash Helpline
SureCash mobile banking and government payment gateway
16561
📞
Call
Bangladesh Bank Helpline
Central bank — financial consumer protection and bank complaints
16236
📞
Call
Sonali Bank Helpline
Largest state-owned commercial bank of Bangladesh
16205
📞
Call
Janata Bank Helpline
State-owned Janata Bank customer service
09610012121
📞
Call
Agrani Bank Helpline
State-owned Agrani Bank — retail banking support
16268
📞
Call
Rupali Bank Helpline
State-owned Rupali Bank customer service
09610010001
📞
Call
Dutch Bangla Bank (DBBL)
DBBL private bank — accounts, cards, ATM support
16216
📞
Call
BRAC Bank
BRAC Bank — SME banking and retail customer care
16221
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Call
Islami Bank Bangladesh
Islami Bank — Shariah-compliant banking helpline
16259
📞
Call
Standard Chartered BD
Standard Chartered Bank Bangladesh customer care
01713105105
📞
Call
City Bank
City Bank — credit cards, accounts, and banking support
16234
📞
Call
🚌
Transport & Travel
10 numbers
Bangladesh Railway
Train ticket booking, schedule, and railway information
131
📞
Call
Biman Bangladesh Airlines
National airline — flight booking, reservation, refunds
13600
📞
Call
US-Bangla Airlines
Private airline — domestic and international flights
13605
📞
Call
Novo Air
Novo Air — domestic flights booking and support
01978886888
📞
Call
Air Astra
Air Astra — domestic airline customer service Bangladesh
13601
📞
Call
Pathao Helpline
Pathao ride-sharing, courier, and food delivery support
16433
📞
Call
Shohoz Rides
Shohoz ride-sharing and bus ticket booking helpline
16516
📞
Call
Uber Bangladesh
Uber ride-sharing customer support — Dhaka and major cities
01773330000
📞
Call
BRTA (Road Transport)
Vehicle registration, driving license, route permit queries
16113
📞
Call
Chittagong Port Authority
CPA shipping and port service helpline
031-710021
📞
Call
⚡
Utilities & Energy
9 numbers
DESA Electricity (Dhaka South)
Power failure, billing complaints — Dhaka South area
16199
📞
Call
DPDC Electricity (Dhaka North)
Electricity emergency and complaints — Dhaka North
16116
📞
Call
BPDB (Govt Power Board)
Bangladesh Power Development Board — rural electricity
16599
📞
Call
NWPGCL Power Helpline
Northern power grid customer complaints helpline
01713036700
📞
Call
Titas Gas Emergency
Gas leak, supply cut — Titas Gas Company emergency line
16160
📞
Call
Bakhrabad Gas Helpline
Bakhrabad Gas — Comilla/Chittagong gas supply complaints
0431-64481
📞
Call
Jalalabad Gas Helpline
Jalalabad Gas — Sylhet division gas supply helpline
0821-714521
📞
Call
Dhaka WASA Water
Water supply failure and sewerage complaints — Dhaka
16162
📞
Call
CWASA (Chittagong Water)
Chittagong Water Supply and Sewerage Authority helpline
031-613333
📞
Call
📚
Education
7 numbers
Dhaka Education Board
SSC/HSC exam results, certificate, and board complaints
02-9119617
📞
Call
Bangladesh Madrasa Board
Alim/Dakhil exam and madrasa education helpline
02-9120071
📞
Call
Technical Education Board (BTEB)
Diploma and technical education result and certificate
02-8117045
📞
Call
National University Helpline
NU degree results, admission, certificate queries
01716174765
📞
Call
University Grants Commission
UGC — university accreditation and regulation helpline
02-9119408
📞
Call
NCTB Textbook Helpline
National textbook board — free textbook distribution queries
02-9563698
📞
Call
Directorate of Primary Education
Primary school admission and education complaints
02-9573155
📞
Call
🆘
Disaster & Relief
5 numbers
Disaster Management Hotline
Bangladesh Disaster Management — cyclone, flood, earthquake relief
1090
📞
Call
Bangladesh Red Crescent
Red Crescent Society — disaster relief and blood services
02-9330188
📞
Call
Department of Disaster Management
DDM — relief coordination and disaster response queries
01713038181
📞
Call
Flood Forecasting Centre
Bangladesh Water Development Board — flood warning hotline
01711023492
📞
Call
Bangladesh Meteorological Dept
Weather forecast and cyclone warning information
02-9112752
📞
Call
⚖️
Legal & Human Rights
6 numbers
Legal Aid Hotline (NLASO)
National Legal Aid Services Organisation — free legal aid
16430
📞
Call
Human Rights Commission
NHRC — human rights violation complaints and inquiries
02-9514600
📞
Call
Consumer Rights Directorate
Report consumer fraud, fake products, and business malpractice
16123
📞
Call
Anti-Corruption Commission
ACC — report bribery and corruption by officials
106
📞
Call
Information Commission
Right to Information Act — appeal for information denial
02-5566050
📞
Call
BLAST Legal Helpline
Bangladesh Legal Aid — free legal advice for poor people
01711-052145
📞
Call
✈️
Foreign Affairs & Expat
6 numbers
Passport & Immigration Helpline
e-Passport application, status check, immigration services
16445
📞
Call
Bangladesh High Commission (UK)
Bangladesh High Commission London — visa and consular services
+44-2078370921
📞
Call
Bangladesh Embassy (USA)
Bangladesh Embassy Washington DC — visa and NID services
+1-2025422745
📞
Call
Expatriate Welfare Helpline
Ministry of Expatriates' Welfare — overseas employment support
16135
📞
Call
BMET (Manpower Export)
Bureau of Manpower Employment — foreign job verification
16135
📞
Call
Ministry of Foreign Affairs
MOFA Bangladesh — diplomatic and consular service queries
02-9554842
📞
Call
🛒
Food & Consumer
5 numbers
BFSA Food Safety Helpline
Bangladesh Food Safety Authority — unsafe food complaints
16555
📞
Call
Consumer Rights Protection
Directorate of National Consumer Rights Protection helpline
16123
📞
Call
DNCRP Price Monitoring
Report market syndication and price gouging to DNCRP
16123
📞
Call
Bangladesh Standards (BSTI)
BSTI — substandard products, fake labeling complaints
02-9882790
📞
Call
Supermarket/Shop Complaint
Retail market complaint and consumer fraud reporting
16123
📞
Call
🔍
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